Terms and Conditions of Sale
Paul Munns Garden Centre T/A Paul Munns Instant Lawn
These terms and conditions regulate the business relationship between you and us. By using Our Website and by buying from us in any way, you agree to be bound by them.
We are Paul Munns Garden Centre Pty. Ltd, trading as Paul Munns Instant Lawn
Our physical address is 356 Brighton Rd, Hove, South Australia 5048
Our website address is http://paulmunnsinstantawn.com.au
You are a visitor to Our Website / Our customer.
In this agreement:
means any person or business contracted by us to carry Goods from us to you.
means any individual who, in connection with this agreement, is acting for a purpose which is outside their business.
means any content in any form published by us or any third party with our consent.
means any of the goods we offer for sale on Our Website, or, if the context requires, goods we sell to you.
means any website of ours, and includes all web pages controlled by us.
In this agreement:
1.1. a reference to a person is a reference to one or more individuals, whether or not formally in partnership, or to a corporation, government body, or other association or organisation.
1.2. these terms and conditions apply to all supplies of Goods by Us to any customer. They prevail over any terms proposed by You.
1.3. except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person.
1.4. in this agreement references to a party include references to a person to whom those rights and obligations are transferred or passed as a result of a merger, division, reconstruction or other re-organisation involving that party.
1.5. the headings to the paragraphs and schedules (if any) to this agreement do not affect the interpretation.
1.6. a reference to an act or regulation includes new law of substantially the same intent as that act or regulation.
1.7. in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party, such cost calculated at $80 per hour.
1.8. these terms and conditions apply in any event to you as a buyer or prospective buyer of our Goods and Services and so far as the context allows, to you as a visitor to Our Website or Our store.
1.9. this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.
2. Our contract with you
2.1. This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties.
2.2. Each party acknowledges that, in entering into this agreement, they do not rely on any representation, warranty, information or document or other term not forming part of this agreement.
2.3. If you purchase goods from us in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.
2.4. Because we rely on Our suppliers, we do not guarantee that Goods advertised on Our Website or in any other way are available. We may change these terms from time to time. The terms that apply to you are those posted on Our Website on the day you order Goods.
2.5. If in future, you buy Goods from us under any arrangement which does not involve your payment via Our Website; these terms still apply so far as they can be applied.
2.6. We only sell goods in Australia. We will refuse to deliver the Goods if you live in any other country.
3. Your order
3.1. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the Goods to you. [At any point up until then, we may decline to supply the Goods to you without giving any reason].
3.2. At any time before the Goods are despatched, we may decline to supply the Goods to you without giving any reason.
3.3. If we do not have all of the Goods you order in stock, we will offer you alternatives. If this happens you may:
3.3.1. Accept alternatives that we offer
3.3.2. Cancel all or part of your order
3.4. In the case of instant turf orders, the following conditions apply:
3.4.1. The order must be paid for in full by no later than 11am the day prior to delivery. Failure to do so will result in the order not being harvested or delivered.
3.4.2. We accept no responsibility for the quantity of goods ordered.
3.4.3. The customer may not return unused instant lawn.
3.4.4. You are responsible to check the variety of lawn ordered is correct.
3.4.5. Orders cannot be cancelled or changed without 48 hours notice prior to the date of delivery.
3.4.6. No refunds will be given without 48 hours notice.
3.4.7. Instant Lawn delivered must be laid on the same day as delivery to prevent deterioration. We accept no liability or responsibility for the condition of instant lawn that is not laid on the day of delivery, that being the delivery date on the order overleaf. No claim will be recognised in relation to the condition of grass delivered on the order overleaf after the day of delivery.
3.4.8. When the forecasted temperature exceeds 35 degrees on the day of harvest and or the day of delivery, we will not deliver turf to locations where the turf will spend an extra night on the pallet during transit. This is due to the level of internal combustion increasing in the product causing discolouration and degradation of the turf.
4. Price and Payment
4.1. You agree to pay Us within the agreed time for payment
4.2. The price payable for the Goods that you order is either clearly set out on Our Website, in the order or is available from Us at Your request.
4.3. Prices include goods and services tax (“GST”).
4.4. If, by mistake, we have under-priced Goods, we will not be liable to supply those Goods to you at the stated price, provided that we notify you before we dispatch it to you.
4.5. The price of Goods may not include a delivery charge which will be charged at the rates applicable at the date you place your order.
4.6. If we owe you money, we will credit your credit or debit card or account as soon as reasonably practicable but in any event no later than 14 days from the date when we accept that repayment is due.
4.7. Where a credit facility has been granted to You, payment will be due thirty (30) days after the end of the month of the date indicated on the invoice, quotation, purchase order, or any other documentation as provided by You to Us.
4.8. Any variation from the original agreed works or specifications may affect the price, and any variations of the price will be shown on the invoice.
5. Security of your credit card
5.1. We take care to make Our Website safe for you to use.
5.2. Credit Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.
5.3. We will not store your credit card details on Our website for future use.
6. Delivery of goods
6.1. Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept the delivery.
6.2. We may deliver the Goods in instalments if they are not all available at the same time for delivery.
6.3. Should we fail to deliver all or part of the Goods/Services, We shall not be liable for any loss or damage incurred by You
6.4. Should You need to arrange carriage for the Goods, any additional costs incurred by Us shall be added to the price, and will be due on the agreed date for payment.
6.5. All Goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted the Goods may be retained by the driver. When your Goods arrive, it is important that you check immediately the condition and quantity ordered. If your Goods have been damaged in transit, you must immediately contact us so that we may resolve the situation if we can, though we make no undertaking to do so.
6.6. Signing "Unchecked", "Not Checked" or similar is not acceptable.
6.7. If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual. So we are not liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery.
6.8. Time for delivery specified on the order, if any, is an estimate only. Any delivery time specified is done so for your convenience, as an indicator rather than a guarantee of delivery time.
6.9. If you purchase and or pick up Goods from Our premises then:
6.9.1. Goods are at your risk from the moment they are picked up by you or your Carrier from our shop / warehouse;
6.9.2. you agree that you are responsible for everything that happens after you take possession of the Goods, both on and off our premises, including damage to property of any sort, belonging to any person.
6.10. The following delivery conditions apply to instant lawn deliveries:
6.10.1. We are a kerbside deliverer only. Delivery instructions may be given but it is up to Our discretion as to whether the instructions can be adhered to.
6.10.2. We accept no liability for damage to surfaces driven on the customers property by the carrier where instruction has been given by the customer or their receiving agent to drive on the surface
6.10.3. We require the delivery address and site to be accessible by a prime mover truck and tri-axle semi trailer. It is your responsibility to ensure that the access noted above is available at the time of delivery. If at our discretion there is not enough access at the time of delivery, the goods will be delivered to the Carriers transport depot where you shall arrange delivery your own expense.
6.10.4. In circumstances where the final destination delivery address given by you is outside of the Adelaide metropolitan area, you must engage the services of a third party transport carrier to deliver goods from the Adelaide metropolitan area to the final destination. Once we have delivered the goods to the transport company depot in the Adelaide metropolitan area nominated by you, our obligations under this agreement have been met in full and the goods are said to have been delivered. We can then take no further responsibility and cannot be held liable in any way whatsoever for the manner and timeliness in which the goods are delivered thereafter to the final destination.
7. Liability for subsequent defects
7.1. We will repair or replace Goods which fail to comply with the provisions of the Competition and Consumer Act 2010 or which show a defect. If you claim that the item is defective, the following conditions apply:
7.1.1. the defect must be reported to us within 14 days of becoming apparent except in the case of perishable goods such as instant turf where the defect must be reported on the day of delivery (see 7.4);
7.1.2. the defect results only from faulty design or manufacture;
7.1.3. you have returned the defective Goods or parts to us if we have so requested.
7.2. If we agree that we are liable, we will refund the cost of return carriage and will repair or replace the Goods free of charge.
7.3. If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.
7.4. In the case of instant turf, you shall inspect the Goods upon delivery and notify us within (24) hours of any alleged defect, or failure to fulfil the order. We must be given access to any Goods/Services on the day of delivery in order to witness any alleged defects in the Goods/Services. Should you fail to give such notification, the Goods/Services will be deemed to be in compliance with the order, and free from any defects whatsoever
7.5. Our obligation for liability under clause 7 will not be applicable in a situation where;
7.5.1. The Buyer has failed to follow instructions supplied by the Seller in relation to proper use of the Goods or Services.
7.5.2. The Goods have been used in a manner other than their original intended use.
7.5.3. The Buyer fails to maintain the Goods in a condition fit for their intended purpose.
7.5.4. The Goods continue to be used after any fault or defect has become known to the Buyer, or would have become known to a reasonable person.
7.5.5. The defect or fault has occurred from reasonable wear and tear in use.
7.6. The Seller accepts no responsibility for loss or damage to the Buyer, financial or otherwise, arising from a delay in the time taken for the Seller to replace or repair any Goods covered by the warranty
8. Limitation of Liability
8.1. The liability from us to you for any reason related to the performance of the Goods/Services under this agreement shall be limited to the amount paid by the customer to the supplier pursuant to this agreement.
8.2. In circumstances where We recommend a third party to carry out services, We accept no responsibility whatsoever for any action or works provided by the third party. You hereby acknowledge that any third party who is engaged by You is an entirely independent contractor to Us who will deal with you directly, independent from Us.
9.1. You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:
9.2. your failure to comply with the law of any country;
9.3. your breach of this agreement;
9.4. any act, neglect or default by any agent, employee, licensee or customer of yours;
9.5. a contractual claim arising from your use of the Goods;
9.6. a breach of the intellectual property rights of any person.
10. Intellectual Property
10.1. We will defend the intellectual property rights in connection with our Goods and Our Website, including copyright in the Content whether provided by us or by any other content provider (including copyright in text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).
10.2. Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.
10.3. You may not use Our name or logos or trademarks or any other Content on any website of yours or that of any other person.
10.4. Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any portion of any Content.
11.1. Where a credit account has been established:
11.1.1. Should You fail to pay any invoice when due, You will be responsible for any additional costs associated with recovery of the outstanding amounts, including but not limited to the cost of a solicitor, and any cost incurred by Our nominated collection agency.
11.1.2. Interest on overdue invoices will be charged from the date when payment becomes due and will be charged at a rate equal to the current benchmark overdraft interest rate per calendar month, and shall accrue at such a rate until payment in full is received from you.
11.2. Should the invoice remain in arrears for a period of over sixty (60) days, We;
11.2.1. Reserve the right to suspend or terminate the supply of Goods/Services to You if the You are in breach of any obligations to Us including obligations in relation to payment.
11.3. We will not be liable to You for any loss or damage You suffer because We exercised Our rights under this clause.
12. Retention of Title
12.1. We and You agree that property in the Goods shall remain with Us until:
12.1.1. You have paid all amounts owing to Us for the particular Goods/Services, and
12.1.2. You have met all other obligations due by You to Us in respect of all contracts between You and Us.
13.2.1. You agree for the Us to obtain a credit report from a credit-reporting agency containing individual credit information about you in relation to credit provided to You by Us.
13.2.2. You agree that We may obtain information about You from a Credit Reporting Agency, or other credit providers named in the Application for Credit Account, or named in a Credit Report issued by a Credit Reporting Agency for the following purposes:
220.127.116.11. To assess a credit application from You;
18.104.22.168. To notify other credit providers of a default by You;
22.214.171.124. To exchange information with other credit providers as to the status of this credit account, where You are in default with other credit providers; and
126.96.36.199. To assess the credit worthiness of You.
13.2.3. You agree that Individual Data provided may be used and retained by Us for the following purposes and for other purposes as shall be agreed between You and Us or required by law from time to time:
188.8.131.52. Provision of Goods/Services
184.108.40.206. Assessing the credit worthiness of You in relation to extending further credit.
220.127.116.11. Processing of any payment instructions, direct debit facilities and/or credit facilities requested by You.
18.104.22.168. Collection of amounts outstanding from You in relation to the Goods/Services.
14.1. We assume no responsibility for changes in the laws of South Australia which may affect the supply of Goods/Services under this agreement.
14.2. We may sub-contract part or all of Our obligations under this agreement without your consent.
14.3. We accept no responsibility whatsoever for any loss or damage incurred by the customer either directly or indirectly, as a result of a breach Us of these terms and conditions.
14.4. No parties to this agreement shall be liable for any breach of any provisions of this contract arising from an act of God, natural disaster, terrorism or war.
14.5. If any Terms or Conditions contained in this document are found to be unenforceable for reasons of validity or legality, the remaining provisions shall not be affected in any way whatsoever.